Frequently Asked Questions
SHIPPING
Do you ship internationally?
Yes, we offer international shipping. Delivery times and costs vary based on the destination.
How long does shipping take?
Shipping times depend on the order size, destination, and selected shipping method. We will provide estimated delivery timelines upon order confirmation.
Can I track my shipment?
Yes, tracking details will be provided once your order is shipped.
What happens if my shipment is lost or damaged?
If your shipment is lost or arrives damaged, please contact us within [Insert Timeframe] days, and we will assist you in resolving the issue.
PAYMENT
What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other agreed-upon payment methods.
Do you require a deposit for bulk orders?
Yes, for large orders, we may require a deposit or full payment before processing. Payment terms will be discussed during order finalization.
Are payment terms negotiable for large orders?
Yes, we can discuss flexible payment terms for high-volume buyers.
Custom Orders
Can I place a custom order?
Yes, we accept custom bulk orders. Contact us with your specifications, and we will provide details on customization options.
What types of customizations do you offer?
We offer various customization options, including fabric selection, logo printing, embroidery, and tailored designs.
How long does it take to process custom orders?
Processing times vary based on order complexity and quantity. We will provide estimated timelines during order discussions.
Is there a minimum order quantity for custom orders?
Yes, minimum order quantities apply for custom orders. Please contact us for specific requirements.